Paul Pelletier

Principal and Co-Founder

Paul has over 25 years of experience in the engineering, emergency management, homeland security, and technology sectors. As one of the founders of iParametrics, he has performed technical and programmatic management for all company emergency management, risk and homeland security programs since 2005.

Paul’s forward-thinking vision has led the company into new sectors, including data analytics and artificial intelligence, and to continued growth over its lifespan. Paul’s management has led to a successful renewal of the FEMA Public Assistance contract and continued growth in the emergency management market.

Paul is retired from the United States Marine Corp, is a Texas Department of Public Safety and Virginia State Certified Risk Manager (Class B), and holds Public Trust and DOE clearances.

Andrew Klein

Principal and Co-founder

Andrew has over 40 years of experience in management, engineering, and entrepreneurial roles. His experience ranges from Systems Engineer for Martin Marietta’s Space System Division, playing a key role in the commercialization of Expendable Launch Vehicles, to creating and managing one of the first interactive online business-consumer databases (“Hello Yellow”), which landed him on the cover of Entrepreneur Magazine.

He also served as a consultant to a number of Fortune 50 companies, advising them on organizational strategies and efficiencies, customer-driven marketing, new product introduction, and product and brand management. Andrew provides oversight for the firm’s successful contracts with FEMA and the U.S. Army Corps of Engineers.

Andrew holds a Masters Degree in Business Administration from the University of Denver and an Undergraduate Degree from the State University of New York. He holds Public Trust and DOE clearances.

Steve Thibodeaux, PSP, CCSA

Project Manager, Security Consulting

Steve has over 32 years of experience and is a certified ISC Risk Management Professional and Senior Risk and Security Specialist. He is completely versed in program threat and risk assessments with penetration testing, physical security, international counter-terrorism, criminal operations, state and national level threat intelligence agencies, sources, and interpretation.

He has performed over 1,200 physical security and electronic security system assessments for numerous federal, state, and local governmental agencies including national and international Department of Defense (DoD) locations. He has successfully completed training programs in USACE Electrical Security Systems Design, Computer Information Security, International and Domestic Terrorism, and Interagency Security Risk Management Process Training..

Additionally, Steve is trained on Honeywell, Lenel, Amag, access control systems, and system hardware as well as Stanley/Phi Precision/Best lock hardware and service and key systems integration. He currently holds a DOD Top Secret Clearance.

Eddie Wise, CPP, TSSP

VP of Security & Risk Management

Eddie has over 35 years of hands-on experience supervising emergency management, security, and risk solutions around the world, including federally designated critical infrastructure. He has personally assessed over 4,500 facilities.

Eddie has years of experience managing large multi-year, nationwide security programs and has been involved in protecting some of the nation’s most critical infrastructure, including energy utilities, community water systems, and municipal and state government complexes. Eddie is responsible for the development and execution of physical security, threat and hazard analysis with penetration testing, law enforcement, emergency management and force protection doctrine, operations, and plans for federal, state, and local clients, all of which rely on Eddie’s decades of experience to create safer, more secure facilities and infrastructure.

His experience spans the United States, from the Rio Grande for the International Boundary and Water Commission Security Access Control Program, to every state in the United States’ Social Security Administration offices. Eddie holds a Department of Defense TS/SCI, Department of Energy “Q” security clearances, and HSPD-12 compliant screening by the Department of Homeland Security, the Social Security Administration, and the Internal Revenue Service. He is also certified through the AWWA Utility Risk and Resiliency Program to complete AWIA risk and resiliency assessments for water systems.

Jeff Stevens, CEM, MEP

VP of Emergency Management

Jeff has over 15 years of experience in leading emergency management projects, divisions, and solutions. He works closely with our clients to improve their resilience and enhance their recovery efforts. From hurricanes, floods and snowstorms to terrorism and pandemics, he understands what it takes to not only respond to these types of events but recover stronger than before. Prior to joining iParametrics, Jeff rebuilt the emergency management program at New York University, one of the largest private universities in the country.

He also worked for the Rhode Island Emergency Management Agency and the Rhode Island Department of Health’s Center for Emergency Preparedness and Response providing leadership on several key initiatives. This varied background allows Jeff to be an asset to our clients no matter the challenge.

He is a hands-on leader known for his dogged advocacy on behalf of the communities we serve. He constantly identifies opportunities to ensure that our clients are leveraging all possible avenues to enhance their preparedness or build back better after a disaster. Jeff is a Certified Emergency Manager and FEMA Master Exercise Practitioner. He holds numerous Incident Management Team certifications and is also a volunteer firefighter.

Cokey Mills, CCP

VP of Program & Cost Management

Cokey is a Senior Certified Cost Engineer with over 30 years of experience in all aspects and divisions of estimating and project management. He has performed and managed a broad range of estimating projects for the EPC, government/military, industrial, and commercial sectors.

He has extensive experience preparing all levels of estimates from conceptual and schematic, to construction and final. He has conducted estimate and quality control reviews to ensure accurate submittals to clients, owners, and stakeholders within time and budget constraints.

Cokey has a strong background with project controls and scheduling, value engineering, Earned Value Management, risk analysis, change order management, and conducting design charrettes. He currently holds a Secret Security Clearance.

John Lorimer

Advanced Analytics Subject Matter Expert

As Advanced Analytics Subject Matter Expert for iParametrics, John advises the analytics team on the application of advanced analytics and machine learning techniques. These projects include tools to assist Public Assistance projects to shorten response times, improve performance, and achieve greater cost efficiency.

John has over 40 years of experience in product management, project management, marketing, and analytics in a wide variety of industries, including over 13 years of experience managing marketing, product development, and project management for advanced analytics / machine learning products for LexisNexis Risk Management.

While at LexisNexis, in his role as VP of Analytics Product Management, John led the development of a unique initiative to develop a cross-industry data- and machine-learning-based product set for addressing and combatting financial fraud, that encompassed banking, insurance, retail, telecommunication and national, state, and local governments. John combines deep management experience with an entrepreneurial mindset in order to address old challenges in new ways.

Mark Homrich

VP of Analytics and Digital Solutions

Mark has over 25 years of product development and management experience for multi-national companies. These products include business applications, business process management tools, and reporting and analytics.

Mark’s product portfolio included established product lines and he oversaw the development, launch, and evangelization of new and innovative products to facilitate revenue growth and new customer acquisition. He was also responsible for developing strategic relationships with technology partners, consulting firms, and other software vendors.

Mark holds a bachelor’s degree in industrial engineering from the Georgia Institute of Technology.

Erica Hupka, MA, MEP, KCEM

Training & Exercise Director

Erica is an expert emergency management trainer, strategic planner, facilitator, and exercise coordinator with a focus on community resilience. Over her 14-year career, Erica has worked in the government, healthcare, and higher education industries.Erica has experience in writing institution-wide policies, plans, and procedures, and is skilled in the ability to identify areas of opportunity and strategic planning.

Throughout her career, she has set the standard for exceptional preparedness products and innovative solutions across differing organizations and industries. Erica is a FEMA-certified Master Exercise Practitioner and is a Kansas Certified Emergency Manager.

Wendy Dorsey

Director of Business Intelligence Solutions

Wendy is responsible for enterprise level business intelligence and data warehousing including the architecture, design, and deployment of scalable and highly available solutions.

She has hands-on experience with over 15 years of project and team management, 20+ years of data architecture design, development, and performance tuning, and extensive knowledge and expertise in Business Intelligence, Data Modeling, and Data Warehousing.

Wendy has superior analytical, critical thinking, and problem-solving skills. She is responsible for the full systems development lifecycle, from requirements gathering through implementation and maintenance of various functional architecture solutions.

Michelle Erste, CPSM

Marketing Director

Combining her upbringing – she is the daughter of transportation engineer – and her education – she was a theater director in New York City, Michelle has spent the past 15 years leading marketing research and strategy, training, and proposal development for small, mid-size, and mega-engineering firms.

In this role, she has led corporate rebranding, technical writing, staff training, marketing research, and graphic design efforts. In addition to her work in marketing for engineering firms, she has been involved in public engagement for transit and transportation projects in metro Atlanta.

Michelle is an active member of the Society for Marketing Professional Services (SMPS) Atlanta, serving as President from 2018 to 2019, and was named Marketer of the Year by the chapter in 2016. She completed her undergraduate studies in theater at New York University and her MBA in Marketing at the Robinson College of Business at Georgia State University.

Industry Experience

  • Branding
  • Technical Writing
  • Proposals
  • Social Media & Website Development

Ariel Siegel

Geospatial Engineering Manager

Ariel currently serves on iParametrics’ Data Analytics team as a Geospatial Engineer after graduating with a Masters's degree in Civil Engineering from the Georgia Institute of Technology. Her coursework throughout the completion of her undergraduate and graduate degrees focused heavily on risk assessments and hazard mitigation.

Through her work as a research assistant during her graduate and undergraduate studies, Ariel gained extensive knowledge in developing and implementing geotechnical engineering learning modules, modeling the geometry of levees, assigning soil parameters, performing Slide 7.0 analyses, and examining the effects of saline water versus fresh water on soil parameters through laboratory testing.

Ariel is experienced in performing and analyzing laboratory data, utilizing software such as LPile, FB-Deep, ArcGIS, Quantum GIS, and Qlik, automating geospatial data acquisition and processing, and creating visualizations in order to communicate geospatial data.

Heidi Schuster, PHR, SHRM-CP

Resource Manager

Heidi has over 20 years of experience in Human Resources Management, Technical Recruiting, and Administrative Consulting. She provides oversight of recruiting and related human resources functions.

As Resource Manager, she is directly responsible for recruiting and overseeing a team that recruits for key positions in our firm, including data scientists, data analysts, engineers, architects, estimators, construction professionals, disaster recovery specialists, homeland security specialists, and environmental/historic preservation specialists throughout the United States and its territories.

Industry Experience

Alex Boswell

Project Manager

Alex Boswell serves as a Project Manager for iParametrics. Alex started her career in Emergency Management in the Florida Division of Emergency Management as a Project Manager for the Mitigation Bureau. In this role, she oversaw the Watershed Planning Initiative for the state. Alex has also served as the Chief of Staff for Florida’s first Chief Resilience Officer. She worked together to meet with stakeholders to discuss climate change projects going on around the state.

Alex has also worked at the Special Projects Coordinator for Florida’s COVID-19 response working on everything form testing logistics to mass feedings across the state. In her most recent role, Alex worked as a Case Manager for both the Clay County Voluntary Home Buyout program as well as the Rebuild Florida Hurricane Irma program. Alex holds a Bachelors and a Masters in Forest Resources and Conservation and a Bachelors in Journalism from the University of Georgia.

Industry Experience

Ben Redifer

Senior Project Manager

Ben serves as an Associate Project Manager for iParametrics. He offers various response, planning, and recovery skills and knowledge in the field of emergency management. Ben started his Emergency Management career interning with the Florida SERT Mass Care Coordinator, where he created guidance and training for new grey sky staff. He went on to lead the Irma Sheltering Task Force where he oversaw a team coordinating sheltering statewide during the largest shelter mobilization in state history.

He has also served on the Salvation Army’s regional recovery program for Irma for nine counties where he led coordination with case management partners. He also served as a member of the Human Services Branch during the COVID-19 pandemic and most recently served as the Planning Section Chief for Maryland Covid-19 Recovery Operation. Ben holds a Bachelors of Science from Florida State University.

Industry Experience

Shanti Smith-Copeland, FPEM, CEM

Director, Emergency Management

Shanti Smith-Copeland serves as the Director of Emergency Management for iParametrics. She is a decisive, results-oriented executive with 16 years of innovative crisis and emergency management leadership. These skills have been honed through positions including Deputy Bureau Chief of Preparedness for the State of Florida, as well as a local emergency manager.

Her experience includes Disaster Preparedness, Response, Recovery, and Grant Management Support on behalf of the State Emergency Response Team, as well as Florida Cities and Counties after Hurricanes Dennis, Katrina, Rita, Wilma, Hermine, Matthew, Irma, Michael, Dorian, and the COVID-19 pandemic. Additionally, her experience in 34 federally declared disasters across FEMA Regions 1, 2, 4, 6 and 7 from 2005-2020 has allowed her to provide operational support to field operations for Disaster Recovery, Debris Management, Mass Care Coordination, EOC Staffing of ICS Positions including Plans Chief, Logistics Chief and Liaison Officer as well as Incident Management Team support up to and including Type 3 Incident Commander.

Project Experience

Emily Noyes

Emergency Management Coordinator

Emily earned her bachelor’s degree in Emergency Management. She utilizes her wide range of leadership and hands on experience to work with clients in evaluating and enhancing all aspects of their Emergency Management needs. From risk assessments to program/policy development and implementation, Emily brings practical solutions to the table for all recovery efforts. Prior to joining iParametrics Emily developed plans for hazard and risk reduction, as well as Environmental Health and Safety programs at a variety of manufacturing plants.

Throughout her career she also interned for Dana-Farber coordinating hospital wide training and a full-scale exercise with other Boston Hospitals. While studying abroad in Denmark she interned for the International Media Support Organization in implementing risk management programs. Most recently, she has experience coordinating and planning recovery efforts for COVID-19 in the City of Lowell EOC. She managed a multi-lingual city call center to increase vaccinated residents. Emily’s leadership, coordination and industry experience allows for a consistently positive outcome for clients.

Project Experience

Nina Walker

Deputy Program Manager

Nina is a dynamic and driven Program Manager responsible for project management processes, procedures, and tools to meet the cost, schedule, and performance objectives for client projects in physical security, risk management, threat and vulnerability assessments, and emergency management. As the Lead Field Program Manager for the Department of Commerce in Houston, TX, and Kansas City, MO, she led several initiatives focusing on robust processes and controls over communication and operational-based programs and maintained oversight for learning & field strategies for a regionally dispersed team of over 30 field managers, supervisors, and administrative staff members.

Throughout her career, she has led programs and staff through strategic programs, building capabilities and developing standards for process improvement. She has several Masters degrees from Webster University, a Bachelors of Management from National-Louis University and several certifications, including Contracting Officer Representative Course (COR), General Fund Enterprise Business Systems (GFEBS) Processor, Unit Movement Deployment Planning Officer, and FEMA-IS Courses 100, 700, 860, 1170, 1171.

Project Experience


Alex Boswell

Project Manager, Emergency Management


Wendy Dorsey

Director of Business Intelligence Solutions


Michelle Erste, CPSM

Marketing Director


Mark Homrich

VP of Analytics and Digital Solutions



Erica Hupka, MA, MEP, KCEM

Training & Exercise Director


Andrew Klein

Principal and Co-founder


John Lorimer

Advanced Analytics Subject Matter Expert


Cokey Mills, CCP

VP of Program & Cost Management



Emily Noyes

Emergency Management Coordinator


Paul Pelletier

Principal and Co-founder


Ben Redifer

Senior Project Manager, Emergency Management


Heidi Schuster, PHR

Resources Manager



Ariel Siegel

Geospatial Engineering Manager


Shanti Smith-Copeland, FPEM, CEM

Emergency Management Director


Jeff Stevens, CEM, MEP

VP of Emergency Management


Steve Thibodeaux, PSP

Project Manager, Security Consulting



Nina Walker

Deputy Program Manager


Eddie Wise, CCP, TSSP

VP of Security & Risk Management


770-664-6636