Paul Pelletier

Principal and Co-Founder

Paul has over 25 years of experience in the engineering, emergency management, homeland security, and technology sectors. As one of the founders of iParametrics, he has performed technical and programmatic management for all company emergency management, risk and homeland security programs since 2005.

Paul’s forward-thinking vision has led the company into new sectors, including data analytics and artificial intelligence, and to continued growth over its lifespan. Paul’s management has led to a successful renewal of the FEMA Public Assistance contract and continued growth in the emergency management market.

Paul is retired from the United States Marine Corp, is a Texas Department of Public Safety and Virginia State Certified Risk Manager (Class B), and holds Public Trust and DOE clearances.

Andrew Klein

Principal and Co-founder

Andrew has over 40 years of experience in management, engineering, and entrepreneurial roles. His experience ranges from Systems Engineer for Martin Marietta’s Space System Division, playing a key role in the commercialization of Expendable Launch Vehicles, to creating and managing one of the first interactive online business-consumer databases (“Hello Yellow”), which landed him on the cover of Entrepreneur Magazine.

He also served as a consultant to a number of Fortune 50 companies, advising them on organizational strategies and efficiencies, customer-driven marketing, new product introduction, and product and brand management. Andrew provides oversight for the firm’s successful contracts with FEMA and the U.S. Army Corps of Engineers.

Andrew holds a Masters Degree in Business Administration from the University of Denver and an Undergraduate Degree from the State University of New York. He holds Public Trust and DOE clearances.

Ira Lande

Corporate Controller

Ira has 30+ years of Corporate Accounting, Finance, and NetSuite Consulting experience. He is a skilled business professional who excels at discovering ways for organizations to reduce expenses, streamline processes, maximize EBITDA/profits and improve shareholder wealth. He has built scalable finance models and instituted controls that have helped provide exponential growth for global Fortune 500, venture-backed, and family-owned companies.

Ira holds a Master's Degree in Business Administration and a Bachelor of Arts Degree from the University of Miami. Ira also holds a Master's Degree from Iowa State University where he taught American History for two years. Ira grew up in New York City where he helped raise 67 AKC registered Doberman Pinscher puppies and played high school and college tennis.

Skills and Experience

  • NetSuite Software
  • Finance
  • Accounting Principles
  • Financial Reporting and Planning

Kennedy Shannon, JD

Director, Long-Term Community Recovery

Kennedy Shannon is a grants expert with over 10 years of disaster grant management, nonprofit management, federal grant compliance, and diversity & inclusion experience across public and private sectors. She has a proven track record of using her excellent communications and organizational skills, together with her vast knowledge of federal grant regulations and federal funding requirements to guide clients through the legal and federal guidelines for a variety of grants. Kennedy is a subject matter expert in numerous federal programs including CDBG, CDBG-MIT, CDBG-DR, ESG, HOME, and ARPA.

Jeff Stevens, CEM, MEP

VP of Emergency Management

Jeff has over 15 years of experience in leading emergency management projects, divisions, and solutions. He works closely with our clients to improve their resilience and enhance their recovery efforts. From hurricanes, floods and snowstorms to terrorism and pandemics, he understands what it takes to not only respond to these types of events but recover stronger than before. Prior to joining iParametrics, Jeff rebuilt the emergency management program at New York University, one of the largest private universities in the country.

He also worked for the Rhode Island Emergency Management Agency and the Rhode Island Department of Health’s Center for Emergency Preparedness and Response providing leadership on several key initiatives. This varied background allows Jeff to be an asset to our clients no matter the challenge.

He is a hands-on leader known for his dogged advocacy on behalf of the communities we serve. He constantly identifies opportunities to ensure that our clients are leveraging all possible avenues to enhance their preparedness or build back better after a disaster. Jeff is a Certified Emergency Manager and FEMA Master Exercise Practitioner. He holds numerous Incident Management Team certifications and is also a volunteer firefighter.

Cokey Mills, CCP

VP of Program & Cost Management

Cokey is a Senior Certified Cost Engineer with over 30 years of experience in all aspects and divisions of estimating and project management. He has performed and managed a broad range of estimating projects for the EPC, government/military, industrial, and commercial sectors.

He has extensive experience preparing all levels of estimates from conceptual and schematic, to construction and final. He has conducted estimate and quality control reviews to ensure accurate submittals to clients, owners, and stakeholders within time and budget constraints.

Cokey has a strong background with project controls and scheduling, value engineering, Earned Value Management, risk analysis, change order management, and conducting design charrettes. He currently holds a Secret Security Clearance.

John Lorimer

Advanced Analytics Subject Matter Expert

As Advanced Analytics Subject Matter Expert for iParametrics, John advises the analytics team on the application of advanced analytics and machine learning techniques. These projects include tools to assist Public Assistance projects to shorten response times, improve performance, and achieve greater cost efficiency.

John has over 40 years of experience in product management, project management, marketing, and analytics in a wide variety of industries, including over 13 years of experience managing marketing, product development, and project management for advanced analytics / machine learning products for LexisNexis Risk Management.

While at LexisNexis, in his role as VP of Analytics Product Management, John led the development of a unique initiative to develop a cross-industry data- and machine-learning-based product set for addressing and combatting financial fraud, that encompassed banking, insurance, retail, telecommunication and national, state, and local governments. John combines deep management experience with an entrepreneurial mindset in order to address old challenges in new ways.

Mark Homrich

VP of Analytics and Digital Solutions

Mark has over 25 years of product development and management experience for multi-national companies. These products include business applications, business process management tools, and reporting and analytics.

Mark’s product portfolio included established product lines and he oversaw the development, launch, and evangelization of new and innovative products to facilitate revenue growth and new customer acquisition. He was also responsible for developing strategic relationships with technology partners, consulting firms, and other software vendors.

Mark holds a bachelor’s degree in industrial engineering from the Georgia Institute of Technology.

Erica Hupka, MA, MEP, KCEM

Training & Exercise Director

Erica is an expert emergency management trainer, strategic planner, facilitator, and exercise coordinator with a focus on community resilience. Over her 14-year career, Erica has worked in the government, healthcare, and higher education industries.Erica has experience in writing institution-wide policies, plans, and procedures, and is skilled in the ability to identify areas of opportunity and strategic planning.

Throughout her career, she has set the standard for exceptional preparedness products and innovative solutions across differing organizations and industries. Erica is a FEMA-certified Master Exercise Practitioner and is a Kansas Certified Emergency Manager.

Sam Barnett

Director of Growth and Strategic Partnerships

Sam is an experienced business developer, focused on growing business lines through strategy, partnerships, and growing target markets. Sam has a detailed understanding of FEMA, state, and local recovery work and opportunities to support applicants/sub applicants.

Sam was raised on a farm and vineyard in Willamette Valley, Oregon, where from a young age he learned discipline and perseverance while participating in farm life and Rotary International. He learned the impact of supporting communities when he served as Vice President of the Rotary International Free the Children Program where he lived abroad and helped to bring better water infrastructure to the communities of Sonora Mexico and its indigenous Indian populations.

Sam also served as a sergeant in the 202nd Paratrooper Battalion of the Israeli Defense Forces and lived in the Middle East for four years. He received his M.S. in Counter-Terrorism and Diplomacy following the military service and has used this training in strategic planning and solutioning in his work consulting for the government sector. Prior to that, he received his Bachelor of Science in Psychology from the University of Oregon.

Project Experience

Michelle Erste, CPSM

Marketing Director

Combining her upbringing – she is the daughter of transportation engineer – and her education – she was a theater director in New York City, Michelle has spent the past 15 years leading marketing research and strategy, training, and proposal development for small, mid-size, and mega-engineering firms.

In this role, she has led corporate rebranding, technical writing, staff training, marketing research, and graphic design efforts. In addition to her work in marketing for engineering firms, she has been involved in public engagement for transit and transportation projects in metro Atlanta.

Michelle is an active member of the Society for Marketing Professional Services (SMPS) Atlanta, serving as President from 2018 to 2019, and was named Marketer of the Year by the chapter in 2016. She completed her undergraduate studies in theater at New York University and her MBA in Marketing at the Robinson College of Business at Georgia State University.

Industry Experience

  • Branding
  • Technical Writing
  • Proposals
  • Social Media & Website Development

Ariel Mallett

Geospatial Engineering Manager

Ariel currently serves on iParametrics’ Data Analytics team as a Geospatial Engineer after graduating with a Masters's degree in Civil Engineering from the Georgia Institute of Technology. Her coursework throughout the completion of her undergraduate and graduate degrees focused heavily on risk assessments and hazard mitigation.

Through her work as a research assistant during her graduate and undergraduate studies, Ariel gained extensive knowledge in developing and implementing geotechnical engineering learning modules, modeling the geometry of levees, assigning soil parameters, performing Slide 7.0 analyses, and examining the effects of saline water versus fresh water on soil parameters through laboratory testing.

Ariel is experienced in performing and analyzing laboratory data, utilizing software such as LPile, FB-Deep, ArcGIS, Quantum GIS, and Qlik, automating geospatial data acquisition and processing, and creating visualizations in order to communicate geospatial data.

Heidi Schuster, PHR, SHRM-CP

Resource Manager

Heidi has over 20 years of experience in Human Resources Management, Technical Recruiting, and Administrative Consulting. She provides oversight of recruiting and related human resources functions.

As Resource Manager, she is directly responsible for recruiting and overseeing a team that recruits for key positions in our firm, including data scientists, data analysts, engineers, architects, estimators, construction professionals, disaster recovery specialists, homeland security specialists, and environmental/historic preservation specialists throughout the United States and its territories.

Industry Experience

Alex Boswell

Project Manager

Alex Boswell serves as a Project Manager for iParametrics. Alex started her career in Emergency Management in the Florida Division of Emergency Management as a Project Manager for the Mitigation Bureau. In this role, she oversaw the Watershed Planning Initiative for the state. Alex has also served as the Chief of Staff for Florida’s first Chief Resilience Officer. She worked together to meet with stakeholders to discuss climate change projects going on around the state.

Alex has also worked at the Special Projects Coordinator for Florida’s COVID-19 response working on everything form testing logistics to mass feedings across the state. In her most recent role, Alex worked as a Case Manager for both the Clay County Voluntary Home Buyout program as well as the Rebuild Florida Hurricane Irma program. Alex holds a Bachelors and a Masters in Forest Resources and Conservation and a Bachelors in Journalism from the University of Georgia.

Ben Redifer

Senior Project Manager

Ben serves as an Associate Project Manager for iParametrics. He offers various response, planning, and recovery skills and knowledge in the field of emergency management. Ben started his Emergency Management career interning with the Florida SERT Mass Care Coordinator, where he created guidance and training for new grey sky staff. He went on to lead the Irma Sheltering Task Force where he oversaw a team coordinating sheltering statewide during the largest shelter mobilization in state history.

He has also served on the Salvation Army’s regional recovery program for Irma for nine counties where he led coordination with case management partners. He also served as a member of the Human Services Branch during the COVID-19 pandemic and most recently served as the Planning Section Chief for Maryland Covid-19 Recovery Operation. Ben holds a Bachelors of Science from Florida State University.

Shanti Smith-Copeland, FPEM, CEM

Director, Emergency Management

Shanti Smith-Copeland serves as the Director of Emergency Management for iParametrics. She is a decisive, results-oriented executive with 16 years of innovative crisis and emergency management leadership. These skills have been honed through positions including Deputy Bureau Chief of Preparedness for the State of Florida, as well as a local emergency manager.

Her experience includes Disaster Preparedness, Response, Recovery, and Grant Management Support on behalf of the State Emergency Response Team, as well as Florida Cities and Counties after Hurricanes Dennis, Katrina, Rita, Wilma, Hermine, Matthew, Irma, Michael, Dorian, and the COVID-19 pandemic. Additionally, her experience in 34 federally declared disasters across FEMA Regions 1, 2, 4, 6 and 7 from 2005-2020 has allowed her to provide operational support to field operations for Disaster Recovery, Debris Management, Mass Care Coordination, EOC Staffing of ICS Positions including Plans Chief, Logistics Chief and Liaison Officer as well as Incident Management Team support up to and including Type 3 Incident Commander.

Project Experience

Royce Woodruff, D.Sc.

Director of Disaster Recovery

Dr. Royce Woodruff is a seasoned emergency management professional with over 15 years of experience. He has responded to a variety of different natural disasters throughout his career. He is holds a Doctorate with a concentration in Emergency Management, along with several other degrees supporting his extensive knowledge of the field. Royce is a former Hazard Mitigation Grant Program Specialist for the Federal Emergency Management Agency. In this role, he deployed to several disasters throughout the southeastern US.

He also worked as a Senior Emergency Management Specialist under a contract with the Louisiana’s Governor’s Office of Homeland Security and Emergency Preparedness for Hurricanes Katrina, Rita, Ike, and Gustav. For this role, he coordinated a state-wide campaign to educate local government, businesses, and the general public about the various federal program available to them due to Hurricane Katrina. In recent years, he has assisted with other natural disasters including the April 2014 Floods in the Florida panhandle, the 2015 Winter Storm Juno in Massachusetts, and the Flagler County Response to Hurricane Matthew.


Sam Barnett

Director of Growth and Strategic Partnerships


Alex Boswell

Project Manager, Emergency Management


Michelle Erste, CPSM

Marketing Director


Mark Homrich

VP of Analytics and Digital Solutions



Erica Hupka, MA, MEP, KCEM

Training & Exercise Director


Andrew Klein

Principal and Co-founder


Ira Lande

Corporate Controller


John Lorimer

Advanced Analytics Subject Matter Expert



Cokey Mills, CCP

VP of Program & Cost Management


Paul Pelletier

Principal and Co-founder


Ben Redifer

Senior Project Manager, Emergency Management


Heidi Schuster, PHR

Resources Manager



Kennedy Shannon, JD

Director, Long-Term Community Recovery


Ariel Mallett

Geospatial Engineering Manager


Shanti Smith-Copeland, FPEM, CEM

Emergency Management Director


Jeff Stevens, CEM, MEP

VP of Emergency Management



Royce Woodruff, D.Sc

Director of Disaster Recovery



770-664-6636