Mecklenburg County, North Carolina:
Security & Emergency Management Planning & Training
Mecklenburg County, a growing metro area of over 1.2 million residents, required an integrated approach to manage security and emergency risks across 120+ facilities. iParametrics was selected to build enterprise security and crisis response frameworks, including staff training and pandemic planning support.
Upon award, iParametrics devoted the necessary resources and expertise to begin the project immediately. During the process, they listened and responded to our needs. They ultimately produced final reports that were comprehensive, sensible, and backed by best practice data from across the country. I would highly recommend iParametrics for Security Master Planning and Crisis Management Plan consulting.
– County Security Director
Situation
The County needed coordinated processes to prepare for large-scale emergencies, including terrorism, active shooter threats, and public health crises. Gaps in facility security and crisis readiness prompted a comprehensive assessment and long-term strategy development.
Task
iParametrics developed an Enterprise Security Strategy, a county-wide Crisis Management Plan, and delivered in-person and SCORM-compliant training for over 6,000 staff. The project also included exercises and planning tools for emergency roles and response actions.
Action
We assessed over 120 facilities and engaged stakeholders across sectors. Plans were built using NIMS and EMAP standards and included operational, tactical, and strategic elements. The rollout included senior leader workshops and a county-wide active shooter exercise.
Result
By 2019, leaders reported improved preparedness and confidence in crisis roles. The County activated the plan during COVID-19 in March 2020, enabling a rapid and coordinated pandemic response. The strategy served as a model for operational resilience.