NMERB faced potential internal and external fraud risks due to outdated protocols and growing data security concerns. With complex data handling processes and broad employee access, the agency needed an independent review to ensure compliance and mitigate exposure.

iParametrics was tasked with conducting a comprehensive fraud risk assessment, including system audits, access reviews, policy evaluation, and stakeholder interviews. Success meant identifying vulnerabilities, recommending updates, and delivering actionable insight for leadership decision-making.

We deployed a Certified Fraud Examiner, reviewed workflows, audited user activity logs, and assessed both physical and digital safeguards. A formal gap analysis informed our prioritized recommendations, which were delivered via a written report and in-person briefing. These included updates to multi-factor authentication, override approvals, and routine monitoring protocols.

iParametrics helped NMERB detect an active fraud case during the review, enabling immediate remediation. Our work led to strengthened access controls, updated employee protocols, and improved alignment with best practices—protecting retiree data and reinforcing organizational integrity.